- All cats are individual beings and not possessions, objects, or property.
- As cat groomers, we have a moral responsibility to care for them in a manner that ensures their long-term health and well-being in mind, body, and spirit.
- Cats need positive grooming experiences and environment. Cat’s Pajamas does not provide services that evoke fear or pain, nor diminish the dignity, instinctive behaviour, or natural needs of cats.
We aren’t the cat groomers for everyone….
It’s wonderful to have loyal, engaged clients who we love 😻!! Getting supportive and terrific reviews makes us so happy! However, every so often we get a bad review 😿. Not because we provided poor service, but because they were refused service. We don’t necessarily do what a potential client believes MUST be done without any regard to the nature and experience of their cat. Please reread our core values, then those bad reviews, and you’ll see what I mean!
Education forms the foundation of our business because there is a lot of feline misinformation concerning grooming. We don’t shave, cut whiskers, pin down or scruff, dye, dino-trim, or do things that are damaging or silly to our feline friends. It is unfair to force an inexperienced cat to endure something beyond its experience level because of ignorance.
We also have ZERO tolerance for rude, intimidating, or discrimination of any kind from either side of the reception counter. Poor behaviour will get you excused from ever visiting us again.
Cats in foster care have a much higher and faster rate of successful adoption if they are clean and happy. Since 2013, Cat’s Pajamas has had a partnership with the Ottawa Stray Cat Rescue. We contribute monthly free grooming to fostered cats. We help cats find their forever home!
We recycle our dirty cat hair bi-annually. Our waste by-product is sent to a global biopharmaceutical company specializing in allergen immunotherapy products and services.
Cat allergies are the most common type of pet allergies. Contrary to common belief, what triggers allergies isn’t the actual fur. It is the protein deposited on the cat’s fur which is produced by the skin of felines. The protein is also present in their saliva, urine, tears and dander. Having your cat regularly bathed and combed greatly reduces allergic reactions.